Passumpsic Savings Bank
  • 29-Jun-2021 to Until Filled (MST)
  • Retail Banking
  • Littleton, NH, USA
  • Hourly
  • Full Time

Every person who works at Passumpsic Bank is an ambassador. We all represent the bank, our team and the communities we serve, especially our Service Representatives. If you are someone who understands the importance of being at your best, giving your all, and striving to fulfill customers' needs, we need you on Team Passumpsic!

This position is the primary contact between the Bank and its customers; accordingly, it requires excellent customer service skills which can be modeled by other employees. All customer interactions will be handled in a friendly, courteous, and knowledgeable manner. Processing of transactions must be done efficiently, accurately, and in accordance with strict confidentiality. This position will assist customers in opening new accounts and consumer loans when appropriate.

Under the direction of the Branch Manager, the Service Representative II position will be responsible for managing the cash levels of the office, scheduling of frontline staff and will assist in the training of new Service Representatives within the branch.

Key Responsibilities

Accept and accurately process a variety of financial transactions for customers
Listen to the customer's financial needs and cross-sell other bank services and refer customers to other departments as appropriate, to support the customer's financial growth.
Maintain responsibility for cash drawer and follows proper balancing procedures.
Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.

Function as Senior Service Representative and/or Universal Banker when needed and always perform all Service Representative I job responsibilities.

Qualifications

High School diploma or equivalent
2 years of experience in job related activities
Strong communications skills
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
Ability to lift up to 25 pounds

With a full line of financial products and services, as well as expert financial advice, we're a proven partner in the prosperity of our communities. We focus on improving the world around us with a sincere commitment to our customer's success.

We are a workplace that highly values the contributions of our people. We believe if we work together, we can accomplish amazing feats for our community. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, everyone wins.

If you have questions about this position description, please feel free to ask.

Passumpsic Savings Bank
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