Passumpsic Savings Bank
  • 05-Dec-2019 (MST)
  • Retail Banking
  • Brighton, VT, USA
  • Full Time

If you believe customer service begins with exceeding customer expectations and you have an ability for picking up on the little clues that allow you to fulfill the customer's needs before they realize they even have the need, and you truly love your community and believe that providing quality customer service does not stop at the front door of your bank. Then this may be the job for you.

Passumpsic Savings Bank is looking for a bright and energetic individual for the Universal Banker II position we have available at our location in the Island Pond branch.

The right candidate will be responsible for providing personalized banking services to our most valued asset, our customers! You will be building, maintaining, and deepening relationships with customers by providing exceptional customer service and recommending appropriate products and services.

Key Responsibilities

- Accept and accurately process a variety of financial transactions for customers
- Listen to the customer's financial needs and cross-sell other bank services and refer customers to other departments as appropriate, to support the customer's financial growth.
- Prepares and compiles new customer application and information to open new accounts.
- Helps grow the Bank's deposit base by working to consolidate customers' account with PSB, accepting loan applications and by referring to other personnel as appropriate.
- Assists in sales efforts of Universal Bankers by answering product and service questions. Be a resource for other employees in the Bank who are cross selling deposit services
- Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.

Qualifications

- High School diploma or equivalent and five years of experience in job related activities or two years of related college or technical training and three years of experience in job related activities
- Strong communications skills
- Strong human relations skills to include; patience, understanding, empathy and listening.
- Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
- Ability to lift up to 25 pounds

With a full line of financial products and services, as well as expert financial advice, we're a proven partner in the prosperity of our communities. We focus on improving the world around us with a sincere commitment to our customer's success.

We are a workplace that highly values the contributions of our people. We believe if we work together, we can accomplish amazing feats for our community. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, everyone wins.

If you have questions about this position description, please feel free to ask.

Passumpsic Savings Bank
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